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Getting started
Choose S1 or S2. Learners can create an account with their name, email address and a password of at least 12 characters. If the operator has enabled it, they can instead continue with Google or Microsoft and confirm the display name for their learning record. Returning learners use the same sign-in method they connected previously. Then use a recommended activity or choose any unfinished step. Difficulty is selected automatically; learners never need to choose a level.
Google and Microsoft sign-in only confirms identity. Maths Step does not request access to email messages, contacts, calendars or files. If an external email matches an existing password account, the existing password is required once before the sign-in method is connected.
If this browser contains progress from the earlier name-only version, creating an account with the same learner name and school year claims that saved progress automatically. Contact the operator if the older record was created in another browser.
Completing a step
A step needs three independently generated questions answered correctly. A corrected retry counts once for that question, while repeated attempts on the same question never count more than once. The first two completed questions continue practice on the same topic; the third moves to the next recommended topic. The step card shows progress towards the required answers.
Practising completed topics again
On the Progress page, choose one or more topics under “Practise topics again”, then select “Reset selected topics”. Use “Reset all topics” only when the whole active path should restart. A confirmation appears before either reset. Resetting puts the completion count back to zero but keeps the detailed answer history. A signed-in administrator can perform the same reset for a learner from the private website maintenance area.
If an answer is wrong
Use the strategy, different-value example and diagram where supplied, then retry. The hint deliberately does not reveal the current answer.
Troubleshooting
If password sign-in fails, check the email address, password and selected school year. For Google or Microsoft sign-in, start again and select the account previously connected to the learning record; a school administrator may need to approve access for managed school accounts. There is not yet an automatic forgotten-password email, so contact the operator for its verified account-recovery process without sending your password. If an error persists, record what you selected and the time without including unnecessary learner information.